Academic
A 1977 study at the University of North Carolina at Chapel Hill, based on the time logs of 67 searchers in the Bibliographic Searching Section over a 4-month period and involving just under 14,000 items showed thatduring the 4-month period the 6 searchers actually worked only 77.4% of the salaried hours (due to sick leave, vacations, etc.), and of the time actually worked only 71% of the time was actually spent searching (due to breaks, meetings, etc.). Consequently, only 55% of the salaried hours were spent actually searching. (Source)